Terms of Service
These Terms of Service ("Terms") cover how you and WebJesters ("WebJesters," "we," "us," or "our") work together. They apply when you submit an inquiry, reserve a build, or use any of our hosted services through webjesters.com. We've kept them short and plainspoken on purpose.
What WebJesters is
WebJesters is a managed website platform for local service businesses. We build your site and we run the infrastructure behind it — hosting, SSL, domain setup, deployments, security, and ongoing maintenance — so you don't have to think about it.
Our standard package is $299 to build plus $79/month to host and manage. A $99 deposit reserves your build slot and is credited toward the $299 build fee. The remaining build balance is due before launch. The $79/month begins when your site goes live and is billed month-to-month.
WebJesters also offers a separate, independently billed Local Visibility service, described in its own section below, plus optional quote and call automations and improvements to websites we did not build.
What's included each month
Your monthly subscription covers:
- Hosting, SSL, and domain setup
- Security patches, backups, and uptime monitoring
- Your private client portal, including lead tracking for every quote and contact request. Portal access is included only when WebJesters builds your website
- Self-service updates — you can change your business information, hours, services, and photos in the portal yourself, and those changes update your website
- Lead alerts for quote and contact requests, sent to your email
- Reasonable minor ongoing updates — swapping photos, refreshing copy, updating service areas or hours, small content changes
Optional quote & call automations. Three separate automations are available, and none of them are included in the plans above:
- Text alerts to you when a new quote request arrives on your website
- Automatic email and text acknowledgments to your customer confirming that their request was received
- Missed-call text backs sent to a caller when you can't answer
Acknowledgments confirm receipt only. They do not calculate or send a price and do not book or confirm an appointment — that is separate functionality that would be scoped, agreed, and quoted on its own.
Each automation is optional, selected individually, and quoted individually after we check whether your website's forms and your phone setup can support it. They can be installed on a WebJesters-built site or on a compatible existing website, and nothing is turned on until you've agreed to the scope and the price.
Improving an existing website. If you already have a website, we can improve it instead of building a new one — design refreshes, mobile layout fixes, new service pages or galleries, content updates, and better contact or quote forms. The initial review of your website is free and carries no obligation. We check the platform your site is built on first and tell you whether it can be improved in place or would need a rebuild. Each project then receives a flat quote based on the agreed scope. A one-time project is sufficient — ongoing management is optional and agreed separately. The $299 build plus $79/month plan described above remains its own separate offer.
Larger work — new pages, structural redesigns, custom integrations, or significant content rewrites — sits outside the monthly plan and is quoted separately before any work begins. We'll always confirm scope and price with you first.
Subscription & access
Hosting, the client portal, and ongoing management stay active while your subscription is current. If a payment fails, we'll reach out by email and SMS to get it sorted.
If an account stays unpaid after a reasonable grace period, we may temporarily pause hosting until things are caught up. We'd rather not — it's only there for accounts that go quiet entirely.
Domains
When WebJesters registers a domain on your behalf, we manage it for you as part of the service — renewals, DNS, and email routing stay handled.
The domain is associated with your business and can be transferred to you upon request once your account is settled — just email us and we'll move it to the registrar of your choice. No drama, no holdouts.
Your content, our platform
You own the content you give us — your business name, logo, photos, and copy. You're responsible for making sure you have the right to use anything you upload (photos of your work, customer reviews, third-party logos, etc.).
The website is built and runs on WebJesters's hosting and platform infrastructure. The underlying code, design system, deployment tooling, and platform features are ours. While you're a WebJesters subscriber, all of it is fully at your service. After cancellation, we'll provide an export of your text and image content on request.
Local Visibility (optional)
Local Visibility is its own separate service that keeps your Google Business Profile active and your social media presence consistent. It is not part of the website plan and is billed separately. No website purchase is required: you can use it alongside a WebJesters website, alongside a website hosted elsewhere, or with no website at all. Ending it does not affect your website subscription, and ending a website subscription does not affect it.
Pricing is $149 one-time for initial Google Business Profile setup or cleanup, then $299/month. The $149 setup fee is collected before work begins. The monthly service starts once setup is complete and we have the account access and content needed to begin posting, and is billed month-to-month.
Each month, the $299 covers:
- Up to four content pieces, created from photos or clips you provide
- Publishing each piece to both your Google Business Profile and one social platform you choose. A piece shared on both platforms counts as one of the four, so the plan provides up to four posts on each platform — not four split between them
- Basic profile upkeep
- A short monthly email summary listing the posts we published with links, the profile information we updated, and any content or approvals we need from you for next month
Not included: filming or photo shoots, replying to comments or direct messages, review management, paid advertising, detailed analytics reporting, and client portal access (the portal is included only with a WebJesters-built website). Anything outside this scope would be a separate conversation and a separate agreement.
Sending us content. You can send photos, clips, and business updates by text or email. To preserve photo and video quality we ask for original files by email or a download link (such as Google Drive, Dropbox, or iCloud), since regular text attachments are usually compressed.
Approval before publishing. We prepare each post and send it to you for approval before it goes live on your Google Business Profile or social platform.
Unused monthly posts. If we don't have the content or approvals needed to publish, those content pieces do not roll over into the following month. If WebJesters misses a post that was included in your month, that work remains owed to you.
Setup fee & verification. The $149 setup fee is refundable before work begins and becomes non-refundable once setup or cleanup has started. Google approval or verification of your profile is decided by Google and is not guaranteed.
Changing social platforms. You can switch your chosen social platform starting with the next billing month, provided you give us the account access we need before that month begins.
Your content, your accounts. Content is created from material you send us, so you're responsible for having the right to use it and for the accuracy of the business information you provide. You keep ownership of your Google Business Profile and social accounts; WebJesters works through manager access that you grant and can remove at any time.
Visibility depends on factors outside anyone's control, including platform algorithms, competition, and seasonality. WebJesters does not guarantee rankings, review counts, follower growth, lead volume, or any specific business outcome, and we're not responsible for platform policy changes, suspensions, or outages.
You can cancel Local Visibility any time by emailing team@webjesters.com. Cancellation takes effect at the end of your current billing cycle.
Payments & refunds
All payments run securely through Stripe. We don't store your card details. Monthly fees are charged automatically through Stripe on a recurring basis.
Website plan. The $99 deposit is credited toward your $299 build fee and is fully refundable if we can't deliver a site you'd be proud to publish. Once your site is live and approved, the remaining build balance and monthly fees are non-refundable, but you can cancel future months anytime. Monthly billing starts when your website goes live.
Local Visibility. The $149 setup fee is collected before work begins and is refundable up until we start the setup or cleanup. The $299/month begins once setup is complete and we have the access and content needed to start posting, and is non-refundable for months already billed.
Hours & timing
WebJesters's business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Arizona time. We respond to inquiries within one business day.
Most initial website drafts are ready within a few business days after we receive the information and content we need from you. Launch timing depends on revisions and your approval, so we don't promise a fixed launch date.
SMS messaging
When you submit any of our inquiry forms and consent to texts, you agree to receive SMS communications from WebJesters related to your inquiry, quote, project, and account.
- Opt-out: Reply STOP to cancel.
- Help: Reply HELP for support, or email team@webjesters.com.
- Message and data rates may apply. Message frequency varies.
- Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Acceptable use
You agree not to use WebJesters services to:
- Publish illegal, defamatory, or fraudulent content
- Send spam or unsolicited communications
- Infringe on third-party intellectual property
- Attempt to disrupt or reverse-engineer our systems
We reserve the right to suspend or end service for clear violations of this section.
Cancellation
You can cancel monthly hosting any time by emailing team@webjesters.com. Cancellation takes effect at the end of your current billing cycle. After cancellation we'll deactivate the hosted site and keep a backup for 30 days in case you change your mind. Domains we manage on your behalf can be transferred to you on request.
Force majeure
WebJesters will not be liable for delays or failures in performing its obligations caused by events beyond our reasonable control, including internet outages, cloud provider outages, natural disasters, labor disputes, governmental actions, or other force majeure events.
Limitation of liability
WebJesters is provided on an "as is" basis. We do our best to keep things running smoothly, but we can't guarantee uninterrupted or error-free service. Some services rely on trusted third-party providers outside WebJesters's direct control. To the extent permitted by law, our total liability for any claim related to these Terms is limited to the amount you paid us in the three months before the claim.
WebJesters does not guarantee search engine rankings, lead volume, revenue, business growth, or uninterrupted availability of third-party services.
Changes to these Terms
We may update these Terms from time to time. Material changes will be sent by email at least 14 days before they take effect. Continued use of our services after the effective date means you accept the updated version.
Governing law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law rules.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Entire agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and WebJesters regarding the services we provide.
Support contact
Questions, account issues, or anything else? Email us at team@webjesters.com. We typically reply within one business day.